{"id":136,"date":"2026-02-08T10:53:42","date_gmt":"2026-02-08T09:53:42","guid":{"rendered":"https:\/\/luna-coaching.com\/?page_id=136"},"modified":"2026-09-12T11:18:59","modified_gmt":"2026-09-12T09:18:59","slug":"boknings-och-kopvillkor","status":"publish","type":"page","link":"https:\/\/luna-coaching.com\/en\/boknings-och-kopvillkor\/","title":{"rendered":"\ud83c\udf19 Booking and Purchase Terms"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">By booking a service, buying a product, registering for an event or course or signing up for a membership with Luna Coaching &amp; Spiritual Guidance, you agree to these conditions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The conditions apply to bookings and purchases made via the website, the booking system, social media such as TikTok and Instagram, Swish and other agreed booking and payment methods.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Payment<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Payment is made via the payment options specified when booking or purchase, for example card payment or Swish.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For services where payment is made directly in connection with the booking, the booking is confirmed when the booking and payment have been registered.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For bookings or purchases via, for example, TikTok, Instagram or other direct contact, payment can be made via Swish according to agreement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Individual bookings<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This applies, for example, to tarot guidance, spirit contact, coaching, healing and other individually booked sessions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Cancellation and rebooking<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Cancellation or rebooking must take place no later than 24 hours before the booked time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In case of cancellation less than 24 hours before the booked time, the payment is not refunded.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In case of no visit, no refund will be made.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the cancellation has taken place no later than 24 hours before the booked time, payment made will be refunded, unless otherwise follows from law or special conditions for the service in question.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rebooking that is made no later than 24 hours before the booked time can be done at no extra cost.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In case of acute illness or other special circumstances, you can contact me. Any exceptions are assessed on a case-by-case basis.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Bookings and payments via TikTok and other social media<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Bookings made during, for example, TikTok-Live, via direct message or other contact in social media are also covered by these conditions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you pay via Swish, you must enter the information requested so that the payment can be linked to the correct booking or purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The same cancellation and rebooking rules apply regardless of whether the booking was made via the website, the booking system, TikTok, Instagram or through direct contact.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Group meetings, sessions and other events<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Registration is personal unless otherwise stated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are prevented, the cancellation conditions stated at the time of purchase apply and the rights you have according to current consumer legislation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If Luna Coaching &amp; Spiritual Guidance needs to cancel an event, a new date is primarily offered. If the event is not carried out and a suitable compensation opportunity is not offered, the payment is refunded for the canceled activity.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Courses and Energy School<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When buying the energy school or another course, the scope, content, price and access time of the information for each course is stated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the course contains several meetings, the participant is responsible for participating on the planned occasions. Missed live meetings normally do not give the right to a refund, unless otherwise stated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For distance purchases, the right of withdrawal applies and the exceptions to the right of withdrawal that result from current consumer legislation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For digital content delivered directly, special rules may apply. If access to digital content is to begin during the withdrawal period, you may need to give express consent to the start of delivery and, when the law allows it, that the right of withdrawal will thereby cease.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Luna membership and other subscriptions<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Membership is paid on an ongoing basis according to the price and payment interval stated at the time of signing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unless otherwise explicitly stated, there is no commitment period and membership can be terminated for upcoming payments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In case of termination, future debits are stopped. Access to the membership material applies according to the information provided to the membership.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Payments already made are not normally refunded solely because the membership is terminated during an ongoing payment period. This does not affect any statutory right of withdrawal or other rights according to mandatory consumer legislation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The content of the membership can develop and change over time. Significant changes are handled in accordance with current consumer legislation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Digital material<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Digital material can, for example, consist of recordings, meditations, audio files, videos, course materials and exercises.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The material is only intended for the personal use of the buyer or member and may not be copied, disseminated, published, resold or shared with others without permission.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For digital content, special rules on the right of withdrawal apply. If you expressly agree that the delivery starts immediately and at the same time approves that the right of withdrawal thus ends in cases where the law allows this, the right to cancel the purchase may cease when the delivery begins.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Implementation of services<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The participation of others<\/strong><br>At certain sessions, courses, group meetings, live or other activities, a helper, guest or other person connected to the activity can participate. When it is relevant to an individual booking, the customer is informed of this in advance. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In individual conversations where personal or sensitive information may be shared, no other person without the customer's consent participates.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Physical products and webshop<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When buying physical products remotely, for example oracle cards, the 14-day right of withdrawal according to the Distance Contracts Act applies as a general rule.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The withdrawal period normally starts the day after you receive the item.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you want to use your right of withdrawal, you must notify Luna Coaching &amp; Spiritual guidance within the withdrawal period.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The product must be returned without undue delay and no later than within the time that follows from the applicable law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The customer is responsible for the return shipping when this has been informed of before the purchase. The product must be handled carefully. If the product has been handled more than was necessary to determine its properties and function, a depreciation deduction may become relevant according to law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Repayment takes place according to current rules for distance purchases.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The right of withdrawal does not apply in situations where the law prescribes exceptions, for example for certain products that have been manufactured specifically according to the customer's personal wishes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The right to advertise a faulty product is not affected by the right of withdrawal.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Right of withdrawal for distance purchases<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When buying remotely, consumers, as a general rule, have a 14-day right of withdrawal. Different rules and exceptions may apply depending on whether the purchase refers to a service, an event, digital content, a membership or a physical product.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Luna Coaching &amp; Spiritual Guidance applies current Swedish consumer legislation. Information about any right of withdrawal and how it is used is provided in connection with purchases where the right of withdrawal applies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>If I need to cancel<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If, due to, for example, illness or other unforeseen event, I cannot make an individual booking, I am primarily offered a new time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a new appointment cannot or is desired to be booked, the payment is refunded for the service that has not been completed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Responsibility and the nature of services<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tarot, spiritual guidance, spirit contact, healing and similar services are guiding and experience-based.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I make no guarantees for specific results or events.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The services do not replace medical, psychological, legal or financial advice or other professional care or treatment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You are responsible for decisions and actions that you do based on guidance.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Integrity and Respect<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">What is shared during individual conversations is treated confidentially and with respect.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data is handled in accordance with the business's privacy policy and applicable data protection rules.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Contact<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have questions about a booking, payment, cancellation, return or these terms, you are welcome to contact Luna Coaching &amp; Spiritual guidance via the contact routes specified on the website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Last updated: September 12, 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Genom att boka en tj\u00e4nst, k\u00f6pa en produkt, anm\u00e4la dig till ett event eller en kurs eller teckna ett medlemskap hos Luna Coaching &amp; Andlig v\u00e4gledning godk\u00e4nner du dessa villkor. Villkoren g\u00e4ller bokningar och k\u00f6p som g\u00f6rs via hemsidan, bokningssystemet, sociala medier s\u00e5som TikTok och Instagram, Swish samt andra \u00f6verenskomna boknings- och betalningss\u00e4tt. Betalning Betalning [&hellip;]<\/p>\n","protected":false},"author":272643174,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-136","page","type-page","status-publish","hentry"],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PgS0ay-2c","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/luna-coaching.com\/wp-json\/wp\/v2\/pages\/136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/luna-coaching.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/luna-coaching.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/luna-coaching.com\/wp-json\/wp\/v2\/users\/272643174"}],"replies":[{"embeddable":true,"href":"https:\/\/luna-coaching.com\/wp-json\/wp\/v2\/comments?post=136"}],"version-history":[{"count":6,"href":"https:\/\/luna-coaching.com\/wp-json\/wp\/v2\/pages\/136\/revisions"}],"predecessor-version":[{"id":729,"href":"https:\/\/luna-coaching.com\/wp-json\/wp\/v2\/pages\/136\/revisions\/729"}],"wp:attachment":[{"href":"https:\/\/luna-coaching.com\/wp-json\/wp\/v2\/media?parent=136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}